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A girl with her head in her hands, upset due to bullying

Bullying - Practical help and advice for children and adults dealing with bullying at school or work

Its not easy to stand up to bullying but we are here to help. We have a free confidential helpline and information covering all forms of bullying.


Most people understand bullying as behaviour by an individual or group, repeated over time, that is intended to hurt another individual or group either physically or emotionally. If you are struggling with bullying, harassment, cyberbullying or anti-social behaviour issues, we hope this website will enable you to identify solutions and remedies along with practical help.


All bullying, whatever the motivation or method is unacceptable and should not be tolerated. It can affect anyone and we are all potential targets - whether we are adult, child or the bullying is at school, in the community, at work, on line or at home.


By law, all schools must have measures in place to prevent bullying and teachers, pupils and parents should be told what that policy is. A schools involvement in tackling bullying should not start at the point at which a child or student has been bullied. Good schools develop an ethos to prevent bullying happening in the first place. When bullying does occur, it is important for schools to respond promptly, support the bullied pupil and ensure that bullying does not happen again.


Likewise, employers should have robust procedures in place to deal with bullying in the workplace. If you are being bullied, talk to your employer and find out what procedures and policies are in place and find out how to make a formal complaint using your employer’s grievance procedure.

Bullying in the Workplace


The National Bullying Helpline are employment law specialists and can help anyone dealing with bullying at work. We can advise you on your rights and what you can do next if you have been bullied at work.


Bullying in the workplace can cover a wide variety of topics so if you need more information on any subject related to bullying, please call our confidential helpline on 0845 22 55 787.

Bullying in the Workplace

Bullying at School


Knowing your child is being bullied at school is extremely difficult for any parent to deal with. The only way to put a stop to bullying is if the parent and teacher work together to find the right solution. We are here to help and offer information and advice to help you communicate with the school and find a way to stop bullying.

Bullying at School
Staff meeting about bullying in the workplace

Help for anyone being bullied at work


If you believe you are being bullied or harassed at work by a colleague or management, we can help. You may have been Suspended, Dismissed or Disciplined or left feeling you have been treated unfairly. Click here to find ideas, solutions and strategies to ease your work-related stress and help you though the situation. Hopefully this will lead to a solution to your problem.

Help for Employees
workplace bullying image of an office

Help for Managers dealing with bullying


We specialise in all areas of employment law related to Bullying in the workplace and conflict resolution. From dealing with difficult staff to Independent workplace investigations we can help. If you are a Supervisor, team leader, line manager or Director and you have responsibility for managing staff, you will find guidelines, tips, recommendations and solutions here.

Help for Managers
Bullied child looking out the window

Bullying advice for parents and children


If your son or daughter is getting bullied at school or you are a parent dealing with a distressed child who is being bullied right now. We can help with practical advice that's proven to stop bullying or help you approach the school to address the situation. Maybe the school simply isn't doing enough to prevent bullying or protect you child. Whatever you bullying situation, we can help

Parents and Children
Cyberbullying image of the ecrime logo

Cyberbullying and online abuse


Cyber-bullying is on the increase - more and more cases are being reported to our helpline by children and extremely worried parents every day. It's a personal attack using technology, which is intended to cause you harm or distress. If you have been the target of on-line abuse or believe you are the victim of cyberbullying. We can offer practical advice and solutions to put a stop to this ecrime.

Cyberbullying Advice

How to raise a formal complaint about bullying in the workplace


If you have concerns or a bullying problem at work, you might want to take formal action with your employer. This is called raising a grievance.


We can explain the advantages and disadvantages of raising a formal grievance at work. We also talk you through the process in general terms. We address the process and the steps to follow, along with your options, the risks and potential outcomes.


There are risks in terms of raising a formal complaint but there are also risks of doing nothing.

Raising a Workplace Grievance
Someone having a meeting with thier boss about a workplace grievance

What can the Schools Minister and Schools do to reduce bullying and hopefully prevent more innocent lives being lost?


In the workplace we have dispute resolution procedures (The ACAS Code of Practice for example) but schools are left to their own devices. It is the current view of The Department of Education that Schools should put their own procedures in place. This is not good enough. Ofsted say they do not have the power to address bullying in schools.


Maybe its time for a compulsory code of practice for schools and an anti bullying policy designed to resolve conflict similar to the model set out in the workplace.

The Schools Anti Bullying Policy

Bullying Help Guides and downloads


Here you will find Bullying Guides to help you through your current situation. They are well structured and contains sample letters and guidance to assist in almost every scenario. There will be something for you here to help tackle bullying, on or off-line. Before calling our helpline, take a quick look at the documents below.

Bullied girl crying with her hands on her face Texting a cyberbullying message Girl in distress because of bullying

Subtle workplace bullying also known as Gaslighting


Gaslighting is a subtle and extremely common form of bullying within the work environment. It’s a manipulate power-game with deliberate intent to control an individual or control a situation. Employees subject to Gaslighting find themselves second-guessing their every decision and questioning their own sanity, making them more dependent on their abuser.


Spotting the signs of Gaslighting is easier than you think and it is highly likely you have observed or been on the receiving end of this behaviour.

Cyberbullying involving hacking and blackmail


As technology evolves and becomes increasingly complex we will all experience cyberbullying at some point. An issue for us all is the prospect of having our email or computer hacked and locked-down. The hacking is very often followed by blackmail in the form of a ransom note. You may have received an email claiming to have personal images of you with instructions to pay an amount of money to prevent them from becoming public. We cannot stop these ruthless individuals from attempting to hack us but we can take steps to protect ourselves.

Find answers to some of the most commonly asked questions about bullying at work


We specialise in workplace bullying and harassment disputes and offer employees practical solutions and support. If you require help and advice with bullying at work and don’t find the answers to your questions here, please call us on 0845 22 55 787.

We have put together some quick answers to some of the most commonly asked questions about bullying at work. Bullying in the workplace can cover a vast range of topics including Bullying, Harassment, Stress and Constructive dismissal to mention a few. If you are looking for solutions or support for any of the following questions, we can help  For more information on any of the following questions, please call us.

What is bullying in the workplace?


Bullying in the workplace is behaviour by your colleagues or managers that causes you distress. If the bullying is serious in your opinion or is repetitive or collusive...

My work won't do anything about the bullying


If you've spoken to your manager and the bullying has continued, your manager might lack the skills to handle the situation. Escalating the matter in writing to your...

Anti Bullying Week.


Anti-Bullying Week occurs in November each year and helps put a spotlight on bullying issues around the country. It helps draw attention to the children trying to cope with bullying in school on a daily basis. It helps to remind managers and staff of the serious consequences that bullying can have in the workplace and it  encourages all children, teachers, parents, managers and colleagues to take action against bullying throughout the whole year.


At The National Bullying Helpline we want to promote anti bullying week, every week. In order to do this, given that we spend most of our time thinking about the somewhat distressed target of bullying, we would like to focus a little on the bully. Our objective is to ensure you feel ‘informed’ so that you can, in turn, develop coping strategies for yourself and your loved ones.


  • Learn why some people (adults and children) bully, while others become victims.
  • Understand how bullies choose their targets
  • Develop a strategy and gather the tools you will need in order to protect yourself


It’s not rocket science in fact. A bully will likely be struggling with his or her own demons or problems, which in some cases are extremely deep-routed and historic. A bully may even be feeling insecure or threatened in some way, consciously or sub-consciously. They may simply feel a need to be regarded as ‘top dog’ – to be seen as the person who has power, control and authority over others. Don’t be fooled. In reality the bully is experiencing a cocktail of emotions themselves - from real fear and vulnerability to a somewhat perverted feeling of triumph and euphoria which they feel if they believe they have control over others. In reality, controlling a situation merely feeds the bullies own inadequacies. In reality, the target of the bully is the stronger person – certainly at the outset.


We say bullying is abuse of power and we know it is ultimately about a power over others but we should never forget that these bullies are actually hiding their own inadequacies. They often lack interpersonal skills.  They are weak. They are cowards.  If given a choice, they prefer to remain anonymous. This is why so many bullies work with gangs or collaborators, particularly in the workplace or school playground. Today, given our world of ever-changing technology, it’s easy to hide in cyberspace behind a pseudo name. If a bully is identified and accused of being a bully, they quickly switch persona and adopt the role of the victim. Sound familiar?  It’s a classic tactic.


Often, where a parent reports that their child is being bullied we learn later that the child-bully is, or has been, abused themselves. They may simply have witnessed violence or abuse which has left them feeling unsafe, traumatised and vulnerable. They desperately need our help too. In both the playground and workplace particularly a bully will target a person who is perceived as a threat in some way. They make it their personal objective to humiliate and belittle that target until their victim stands down, backs off or has a health break-down.  The target will probably feel a profound sense of injustice at having become the centre of a rather unpleasant and humiliating situation. It need only be a temporary situation – believe me. There is a way forward.


At The National Bullying Helpline we ask those who are experiencing bullying right now to stop and think, for a moment, about what is actually occurring here. If you are being bullied don’t internalise it. Don’t become a ‘victim’.  Think about the bigger picture.  The way you think about your situation will help you identify a solution. To develop coping mechanisms to deal with a bully you need to understand what is driving the bully and develop your own strategies.  If you are dealing with a child bully, consider the childs’ welfare (home-life and personal circumstances) when considering the action you will take. If you are dealing with bullying in the home, community or workplace there is a great deal you can do.


We have written a series of guides on approaches and strategies to cover all scenarios in order to help you overcome and combat bullying. Even where it is eCRIME (cyberbullying) provided you know who the bully is you can take action. In every case, you can protect yourself and turn the situation round – if you really want to! Legislation is catching up with anti-social behaviour, both on and off-line, so provided you follow our advice and behave professionally yourself, there is so much you can do. To start this process, choose to be respectful. Next, keep both yourself and your loved ones informed. Knowledge is power !

Do you know someone at risk or have concerns for a friend or colleague?


We will act if we believe and adult or child is at risk or in danger. We have a Service Agreement with Wiltshire Police, covering the UK, and we work closely with them in cases where an individual feels intimidated or threatened in any way. In an emergency you can contact the Police Domestic Violence Liaison Officer : North & West Wilts. Telephone: 01249 449766


We help people in distress in a practical, positive, timely, way and in some cases we will put callers in touch with professional service providers ; (ACAS, Solicitors, Mediators, Counsellors and other dispute resolution service providers etc).

Cyberbullying and eCrime


eCRIME Action is a dedicated website set up by the National Bullying Helpline to help anyone effected by cyber bullying or online harassment. We hope that eCRIME Action website will give the public ‘choice’ in terms of help-lines, guidance and expertise available to take pressure off Parents, Schools and the Police.

eCRIME Action

The National Bullying Helpline  Patron - Debbie Arnold


The National Bullying Helpline is pleased to announce that Actress Debbie Arnold has agreed to come on board as an Ambassador. Debbie is an Actress, an Author, an Altruist, a Writer and a Voice Artist. She has raised millions for charity. Apart from a distinguished stage abs voice-over career she has appeared in every UK  TV soap over the last 30 years as a regular character. We are delighted to have her on board as Ambassador as she will help us convey some of the more important messages where harassment and sexual abuse is alleged. We want people to feel safe and comfortable and able to speak out.


" By becoming an Ambassador for us Debbie is making her position extremely clear where bullying and harassment are concerned.  She is extraordinarily talented and a very strong, focused and professional woman. She will be able to help us convey some of our more important messages where harassment and sexual abuse is concerned and we are delighted to have her on board". Founder of The National Bullying Helpline

Debbie Arnold

When You Decide To Call


“When you decide to call” was written by songwriters David MIndel and Adrian Bax and the Video, marketing and release involved Trevor Eyles and Jon Diamond. Debbie Arnold coordinated the entire project during her first month as Ambassador for the helpline and gifted the song to us.


441, the singers, are an extraordinarily talented and exciting group of four diverse young musicians who have formed a band to both make music and make a positive difference to the world we live in today. They have a tremendous future – so watch out for them. Please support our helpline by downloading  ‘When You Decide To Call’ … today

When you decide to call

TELEPHONE: 0845 22 55 787

*Call Charges: 0845 calls are charged at circa 7p per minute plus your Telecom providers access charges. We do not receive revenue from inbound calls and nor do we profit from calls. The National Bullying Helpline is a member of NCVO Member ID: MEMBERVC/17761

©️ The National Bullying Helpline 2020

CALL 0845 22 55 787

Call Charges: 0845 calls are charged at circa 7p per minute plus your telecom providers access charges. We do not receive revenue from inbound calls and nor do we profit from calls.