The National Bullying Helpline logo

CALL 0845 22 55 787

Open 9am to 5pm Monday to Friday |


people meeting for a chat

About Us

The UK’s only charitable organisation addressing Adult Bullying and Child Bullying.

We are a nationally recognised advice centre, endorsed by The Rt.Hon David Cameron, The Employment Tribunal Service, ACAS, Citizens Advice, OFSTED, The Samaritans, UK Employment Law Solicitors, GP surgeries UK wide, the NHS and other UK employers in the public and private sector - and you. Most of the above refer cases to us.


This helpline was founded as early as 2003 and was the very first UK helpline which provided assistance to individuals struggling with bullying issues, whatever the nature of the abuse. Today, the helpline is unique in that it is the only helpline of its kind, established by qualified employment law professionals, providing operational, timely, support to both adults and children – whether the bullying is in the home, the community, the playground, the workplace or on-line (ie: Cyberbullying).

Our Mission

Our Mission is to continue to

 work towards eradicating

anti-social behaviour in all corners of our society and occasionally that involves campaigning, speaking out and raising


Between 2007 and 2011 the helpline was launched as The National Bullying Helpline and became a registered Charity.  Since 2012 the helpline has run as a Voluntary Organisation and today it is a member of the NCVO (VC/17761).


Whilst this helpline has so far been privately run and funded, it recognises the need for change.  The helpline is currently looking for Volunteers, expertise and fundraisers in order to ensure stability and continuity moving forward.   If you, or someone you know is able to Volunteer or can donate funds to our cause, we would like to hear from you.

Our Patron - Debbie Arnold

The National Bullying Helpline is pleased to announce that Actress Debbie Arnold has agreed to come on board as an Ambassador. Debbie is an Actress, an Author, an Altruist, a Writer and a Voice Artist. She has raised millions for charity.   Apart from a distinguished stage abs voice-over career she has appeared in every UK  TV soap over the last 30 years as a regular character. We are delighted to have her on board as Ambassador as she will help us convey some of the more important messages where harassment and sexual abuse is alleged. We want people to feel safe and comfortable and able to speak out.


" By becoming an Ambassador for us Debbie is making her position extremely clear where bullying and harassment are concerned.  She is extraordinarily talented and a very strong, focused and professional woman. She will be able to help us convey some of our more important messages where harassment and sexual abuse is concerned and we are delighted to have her on board". Founder of The National Bullying Helpline

National Bullying Helpline Patron - Debbie Arnold


We acknowledge with sincere gratitude the support received from our Ambassador Debbie Arnold, from Band 441 and the above named team who produced our Song.  We also acknowledge and thank Jamie Dry, Amanda Stocks (PR), Thomson Local, Simon Hayward and other individuals who have gifted monies to the helpline. Past supporters include: CJ de Mooi,  Infotec, Accord, Hinton Newport, HR & Diversity Management Limited, W H Smith, Swindon Wildcats, Sainsbury's Stratton, Zurich,  Masterclass, NASUWT, various NHS outlets, GP surgeries across the UK, Morgan Crucible, Charles Lucas & Marshall Solicitors, Taylor Fordyce Solicitors, Monahan's, The BBC and Swindon 105.5 FM (Community Radio), VAS Swindon - and many others.  A big thank you goes out to our Volunteers and supporters, past and present, especially to the late Tim Field, the late Phil Smith, to Cher, Sue and Richard.


artwebco logo Thomson Local Logo
exclusive logo
Early Years Staffroom Logo

The National Council for Voluntary Organisations

The NATIONAL BULLYING HELPLINE is run by Volunteers and is a member of NCVO Member ID: MEMBERVC/17761

The National Council for Voluntary Organisations (NCVO) is the largest umbrella body for the voluntary and community sector in England and champions and strengthens volunteering and civil society, with over 10,000 members, from the largest charities to the smallest community organisations.

NCVO logo


TELEPHONE 0845 22 55 787

OPENING HOURS We are open from 9am to 5pm Monday to Saturday. We will take urgent calls after hours. We are a voluntary run helpline with limited resources and funding so please be patient if you are unable to get through first time. All donations gratefully received !

Call Charges: 0845 calls are charged at circa 7p per minute plus your telecom providers access charges.

We do not receive revenue from inbound calls and nor do we profit from calls.

Girl crying because she has been bullied


Our helpline is completely reliant on donations and the funds raised from our step by step help guides. We ask for a small contribution of £10.00 for each download that goes directly to the National Bullying Helpline and helps us maintain our free dedicated helpline. Click the button below to read more about our  guides.



As a voluntary run organisation, we operate with limited resources and funds. All donations are gratefully received and 100% of every donation goes in to the running of our free helpline and website. By donating as little as a £1, you are ensuring a dedicated helpline is there when someone is reaching out for help.

Girl at school on the playground being bullied


Stamping out bullying in the workplace and elsewhere is a vital objective. Not only can bullying make people's lives a misery, but it harms business and wider society too. So I congratulate the National Bullying Helpline for its efforts to give practical support to those being bullied, and to make bullying a thing of the past

When You Decide To Call

“When you decide to call” was written by songwriters David MIndel and Adrian Bax and the Video, marketing and release involved Trevor Eyles and Jon Diamond. Debbie Arnold coordinated the entire project during her first month as Ambassador for the helpline and gifted the song to us.


441, the singers, are an extraordinarily talented and exciting group of four diverse young musicians who have formed a band to both make music and make a positive difference to the world we live in today.  They have a tremendous future – so watch out for them.

Please support our helpline by downloading

‘When You Decide To Call’ … today

Available on iTunes

Confidentiality and Complaints Policy

Our 'duty of confidentiality' is, and always has been, to our clients. We never have, nor ever will, release your details to a third party.  That said, the general public have a legitimate expectation and from time to time they reasonably expect us, as an anti-bullying organisation, to 'speak out' to further our cause in the interests of best practice and to campaign for a stress-free, bully-free, world. This is what we do. This does not mean to say that The National Bullying Helpline ever will, or ever has, breached client confidentiality.


We have a robust Complaints Policy. If you have any concerns email us at;   or write to PO Box 1276 Swindon. SN25 4UX

Bullying at School logo for the National Bullying Helpline


TELEPHONE: 0845 22 55 787 |

* Call Charges: 0845 calls are charged at circa 7p per minute plus your Telecom providers access charges. We do not receive revenue from inbound calls and nor do we profit from calls. The National Bullying Helpline is a member of NCVO Member ID: MEMBERVC/17761

Link to the National Bullying Helpline facebook page