The National Bullying Helpline website and helpline is run by Volunteers. We are open from 9am to 5pm Monday to Friday. As a voluntary run organisation, we operate with limited resources and funds. Please be patient if you are unable to get through first time.
0300 323 0169
0845 225 5787
PO Box 1276, Swindon SN25 4UX
For all media enquiries please contact Amanda Stocks, Exclusive Press & Publicity
If you or your child is affected by something you have seen or experienced online, here are some alternative helplines and useful contact numbers for organisations that may be able to assist.
The Bullying Directory
Advice and Helpline
0808 800 5000
Kidscape Parent Advice Line
020 7823 5430
Children Parentline Scotland
Helpline for under 25s
0808 808 4994
Young Minds Parent Helpline
0808 802 5544
Contact a Samaritan
Professionals Online Safety
0844 381 4772
Confidential Help & Support
0808 1000 900
AGE UK 0800 055 6112
Cruise Care 0808 808 1677
Family Lives 0808 800 2222
HOPELineUK (young suicides) 0800 068 41 41
Lifeline - Northern Ireland 0808 808 8000
Live Fear Free 0808 8010 800
Mental Health Helpline 0800 132 737
MIND UK 0300 123 3393
National Stalking Helpline 0808 802 0300
NAPAC Helpline 0808 801 0331
Rape Crisis Helpline 0808 802 9999
Rape & Abuse - Women 0808 800 0123
Rape & Abuse - Men 0808 800 0122
Rape Crisis Scotland 08088 01 03 02
Respect Phoneline 0845 112 8609
Scotland's Domestic Abuse 0800 027 1234
Safe Ireland Helpline 1800 341 900
Stalking Suzy Lamplugh Trust 0808 802 0300
Stop Hate Crime UK 0800 138 1625
Victim Support Supportline 0808 168 9111
The Survivors Trust 0808 801 0818
Womens Aid 0808 2000 247
Wales Domestic Abuse 0808 80 10 800
rehab4addiction 0800 140 4690
Our Volunteers give their time freely and unconditionally to this helpline. We do not provide counselling services, mental-health or welfare advice and nor do we provide free legal advice relating to the merit of a particular case. We endeavour to remain impartial and, at the same time, offer practical advice to help you understand options open to you. We will do all we can to help you deal with the situation you are facing, to help you to understand your rights and give you the confidence to resolve matters yourself.
We find that some callers have high expectations when they call us. We may not be able to resolve your problem, but we will do all we can to help. If you are feeling angry or emotionally distressed at your personal circumstances at the time of your call, we would advise you to take a short break and call us when you feel calm. The conversation we have in that circumstance is likely to be far more productive. Avoid calling us while you are driving or walking. You may need to have pen and paper ready to take notes.
Please note: Our Volunteers will terminate a call where a caller is unreasonably abusive. Finally, we do not get involved in any disputes involving the Police, the NHS or a local Authority. Call Charges: 0845 calls are charged at circa 7p per minute plus your telecom providers access charges. We do not receive revenue from inbound calls and nor do we profit from calls.
GDPR Statement of Compliance Here at The National Bullying Helpline we take your privacy seriously. We will only use your personal information to administer your account and provide the products and services you have requested from us, as set out on our Website or in our Terms and Conditions statement. Simply, we only collect information that we need for specific purposes. We keep all data secure while it is in our possession. We ensure all data is relevant and kept up to date. We will only hold as much data as we need and only for as long as we need it. Data is then destroyed securely or on request it is returned to you, our Client ; documents such as employment records for example. We never share your data or pass it to a third party. We will allow a subject to see the data we hold (in their case only) on written request. For our complete GDPR policy statement contact us directly on 0845 22 55 787.